Refund policy

✅ Free Shipping & Free Refund

We offer free shipping on all orders.
Additionally, free refunds are available only under the following conditions:

• The item arrived damaged

• You received the wrong item

• The item has a serious manufacturing defect

If any of the above applies, please contact us within 30 days of delivery with:

• Clear photos of the item and the issue

• Your order number or proof of purchase

📧 Refund inquiries: info@flintiq.co

If your refund is approved, it will be issued to your original payment method within 7–10 business days.
※ Refunds are not provided for change of mind, dissatisfaction with scent/color, or any other personal preference issues.