FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
JELLY BATH
Where is this product made?
Our products are proudly made in Korea under strict quality control.
Is this product safe to use?
Absolutely. This product is thoughtfully formulated with women’s delicate Y-zone in mind, using gentle ingredients. It has also received MOCRA certification, ensuring it meets high safety standards—so you can use it with confidence every day.
Who is this product suitable for?
This product is great for couples, but it's also perfect for individual use. Whether you're sharing a moment with a partner or enjoying a little self-care, it's designed to keep you feeling fresh, confident, and comfortable.
Will this product clog the bathtub or drain?
The product is water-soluble and dissolves easily when sprinkled evenly into the bathtub. Just make sure to spread it out well, and it won’t leave any residue or cause clogging.
What are the ingredients of the product?
Ingredients : Sodium Polyacrylate, Maltodextrin, Sodium Bicarbonate, Citric Acid, Zea Mays (Corn) Starch, Cocos Nucifera (Coconut) Oil, Ricinus Communis (Castor) Seed Oil, Dipropylene Glycol, Tripropylene Glycol,
1,2-Hexanediol, Water, Butylene Glycol, Centella Asiatica Extract, Houttuynia Cordata Extract, Glycerin, Fragrance.
*Floral bloom contains fragrance components from floral ingredients such as rose and lily. Please use with caution if you are sensitive to these ingredients.
*Wine & Cherry contains cherry-scented fragrance ingredients. Please refrain from use if you are sensitive to cherry or berry-type fragrances.
*Musk Veil contains musk fragrance ingredients. Please use with caution if you are sensitive to scents.
Shipping & Returns
Do you ship outside the U.S.A?
No, we currently only ship within the United States.
We hope to expand internationally in the future—stay tuned!
What is your refund and return policy?
✅ Refund Policy (No Returns Accepted)
We do not accept returns under any circumstances.
However, refunds are offered only under the following conditions:
- The item arrived damaged
- You received the wrong item
- The item has a serious manufacturing defect
If any of the above applies, please contact us within 10 days of delivery with:
- Clear photos of the item and the issue
- Your order number or proof of purchase
📧 Refund inquiries: info@flintiq.co
If your refund is approved, we will issue it to your original payment method within 7–10 business days.
※ We do not offer refunds for change of mind, dissatisfaction with scent/color, or any other personal preference issues.
